Loading... Please wait...
Free delivery on UK orders over £35
International delivery to almost all countries
We use Royal Mail to deliver orders. In your shopping cart you will be able to select from different post classes by clicking the "Estimate Shipping & Tax" button.
If the total value of your order is more than £35 and the item will be sent to a UK address we will pay the shipping cost for you. Your items will be sent by Second Class post which Royal Mail aim to deliver within three to five working days.
If your place your order before 3pm on a Monday to Saturday we aim to ship it the same day, otherwise we aim to ship the order the next week day.
Delivery charges are calculated through a live link to Royal Mail and are based on the total weight and size of your order as well as the postage class that you choose. The charge covers the cost that Royal Mail charge us plus VAT which we are required to add by UK law. Please visit Post Office website for current postage prices.
The current expectations from Royal Mail are described below. Please visit Post Office website for more information.
Postage Class |
Expected Delivery Times |
Additional Information |
Restrictions |
| UK Second Class | 3 to 5 days - Royal Mail aim to deliver by the third working day after posting, including Saturday | Sent as a Packet - length over 353 mm Or width over 250mm OR thickness over 25mm | Maximum weight of 1Kg |
| UK First Class | 1 - 2 days - Royal Mail aim to deliver the next working day, including Saturday | Sent as a Packet - Length over 353 mm Or width over 250mm OR thickness over 25mm | No weight limit |
| UK Special Delivery 1pm | Next day by 1pm - Royal Mail aim to guarantee delivery by the next working day by 1pm | Signed for on delivery. Track and Trace. Additional charge of £4.18 + VAT for guaranteed delivery on a Saturday | No weight limit |
| UK Special Delivery 9am | Next day by 9am - Royal Mail aim to guarantee delivery by the next working day by 9am | Signed for on delivery. Track and Trace. | Maximum weight of 2Kg |
We will ship orders to almost anywhere in the world by Surfacemail or Airmail. Our delivery charges are based on the total weight of your order and cover the cost that Royal Mail charge us for delivering the item.
If your place your order before 3pm on a Monday to Saturday we aim to ship it the same day, otherwise we aim to ship the order the next week day.
| Option: |
Airmail - Europe |
Airmail - World |
Surfacemail |
| Delivery Time: | 3 working days | 5 working days |
|
We currently update the status of our stock up to twice a month. Items that are out of stock will have a pre-order message indicating when we expect the item to be back in stock. If the product you order does happen to be out of stock:
We pack your order securely for transport. Rest assured that even fragile crystal or glass items are well packaged and will arrive in one piece. We:
The status of your order will be set to one of the following codes:
If you have received an e-mail from us confirming that your order has been shipped, but you have not yet received the package or a card from a courier service indicating that they have attempted delivery, please contact us as soon as possible at customer-services@regentgifts.co.uk.